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Summarize an issue's details using Atlassian Intelligence

brian_g
Contributor
September 25, 2023

I have activated Atlassian Intelligence for my Jira Service Management "Premium" account, but when I select Comments > Summarize option does not appear. What I am missing?

Screenshot 2023-09-25 092633.png

Screenshot 2023-09-25 092433.png

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Riley Sullivan
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September 25, 2023

Hi @brian_g 

 

I am not sure if this is the official response from Atlassian. But for our instance, summarize took about a week or two for it to appear after we activated Atlassian Intelligence. Seems that Virtual Agent activates instantly and summarize is a roll out.

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