Summarize an issue's details using Atlassian Intelligence

brian_g
Contributor
September 25, 2023

I have activated Atlassian Intelligence for my Jira Service Management "Premium" account, but when I select Comments > Summarize option does not appear. What I am missing?

Screenshot 2023-09-25 092633.png

Screenshot 2023-09-25 092433.png

1 answer

1 accepted

0 votes
Answer accepted
Riley Sullivan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 25, 2023

Hi @brian_g 

 

I am not sure if this is the official response from Atlassian. But for our instance, summarize took about a week or two for it to appear after we activated Atlassian Intelligence. Seems that Virtual Agent activates instantly and summarize is a roll out.

Regie Anarredo Francisco
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 18, 2024

Ok, thanks

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events