Managing student inquiries and support requests efficiently is vital for ITI institutions, especially during exam seasons. Jira Service Desk offers powerful tools to streamline support processes, ensuring that students receive timely and accurate assistance. In this discussion, we'll explore how ITI educational institutions can leverage Jira Service Desk to manage student queries, track issues, and improve overall service delivery. Share your tips, best practices, or ask questions on how to optimize Jira for educational settings. Read more