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Story ticket linked to epic not working


When a user tries to create a story within a project epic, the issue is created correctly but loses the link to the epic ticket.

Users have the following global permissions:

  • Browse users and groups;
  • Share dashboards and filters;
  • Manage group filter subscriptions;
  • Make bulk changes;
  • Tempo Planner Access;
  • Access to Structure Cloud.

Can anyone help me with that?


1 answer

0 votes
Dave Mathijs Community Leader May 28, 2022

Hi @nico_felice , I noticed you asked your question in the Jira Service Management group.

Are you using Epic and Story issue type in a JSM project?

Hi @Dave Mathijs

I'm a bit of a newbie to Jira (not sure I select the correct tags).

The project is a Scrum Project.

Here is an example screenshot of the Epic with the stories:

We click on the "+" button (yellow circle) but the ticket is not correctly connected to the Epic when it is created by a user with global permissions written in my previous comment (to me it works correctly because I am a jira admin).


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