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Smart values for linked issues

Support team May 20, 2022

Hi

Here is my automation:
2022-05-20 10_08_29-Automation - Jira.png

 

Logic: When the JSM agent, while being in the service project SUP, creates a linked issue for JIRA Software project XC, then send a slack message. 
The automation works so far :) 

What I need:
I need to somehow pass in the slack message basic properties of the linked XC issue like issue key, issue type, issue URL, and priority.

The question is: are there some smart values that could do just that?


Appreciate all the help

1 answer

1 accepted

8 votes
Answer accepted
Callum Carlile _Automation Consultants_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 20, 2022

Hi @Support team 

Yeah this certainly should be possible! In normal smart values, you would use something like {{issue.key}} but if you use {{triggerIssue.key}} then this pulls through the values from the issue which triggered the rule. This should work for any of the fields, so just change issue to triggerIssue.

Hope this helps!

Support team May 20, 2022

Works like a charm. Thank you!

Callum Carlile _Automation Consultants_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 20, 2022

No worries, glad you've got it working!

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