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Smart values for linked issues


Here is my automation:
2022-05-20 10_08_29-Automation - Jira.png


Logic: When the JSM agent, while being in the service project SUP, creates a linked issue for JIRA Software project XC, then send a slack message. 
The automation works so far :) 

What I need:
I need to somehow pass in the slack message basic properties of the linked XC issue like issue key, issue type, issue URL, and priority.

The question is: are there some smart values that could do just that?

Appreciate all the help

1 answer

1 accepted

4 votes
Answer accepted

Hi @Support team 

Yeah this certainly should be possible! In normal smart values, you would use something like {{issue.key}} but if you use {{triggerIssue.key}} then this pulls through the values from the issue which triggered the rule. This should work for any of the fields, so just change issue to triggerIssue.

Hope this helps!

Works like a charm. Thank you!

No worries, glad you've got it working!

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