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Share button not working in JIRA ServiceDesk

m.w
m.w December 15, 2017

Hi there,


JIRA Service Desk - v3.2.7

When I click the Share button from the JIRA Service Desk to share a ticket I get the error message below.

Please can someone suggest a fix or workaround?

Thanks,

Mark

 

Selection_421.png

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Susan Hauth _Jira Queen_
Susan Hauth _Jira Queen_
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December 15, 2017

There are some bugs around sharing.  If your user has been renamed.  If you are sharing someone else's issue to yourself.

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Boris Berenberg - Atlas Authority
Boris Berenberg - Atlas Authority
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December 15, 2017

Look in your browser dev tools to understand whats actually failing. Then work with the admin (or if you are the admin do it yourself) to compare that with the logs to see whats going on. This may be a bit beyond the depth of what we can answer on here. 

 

My guess is you have a misconfigured proxy somewhere. 

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