Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Setting up a Jira service desk environment

Dear Sir/Madam,

we are a courier company of approximately 250 employees that is serving 200 franchise shops as spots for receiving and sending parcels and envelopes. Also we are dealing with large customers (companies) for shipping their products.

The company has many divisions which arise internal issues. Franchise shops are also sending issues to us considered issues coming from the branches (franchisees). Companies are also sending issues to us. So we have 3 types of issues to resolve. a) Internal, b) branches, c) customers.

Could you please provide me with a deployment plan and price plan for the above structure?

Thanks a lot

 

1 comment

Jonny Adams Community Leader Aug 06, 2018

@Georgios Sourtzis pricing is based on the number of agents that will be fielding support requests. You can find pricing structure for cloud and self hosted instances of Jira Service Desk here.

There is a wealth of documentation about setting up and working in Jira Service Desk. I would recommend starting here.

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Jira Service Management

Atlympic Event: Jira Service Managemnt

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

215 views 1 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you