Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

SLA Holidays is Half Day but I can't configure.

glcn91
glcn91 October 26, 2014

In our country 28/Oct/2014 's holidays is half day  but ı can't configure.I want to configure to holiday is half day,it is possible?

Answer
Watch
Like Be the first to like this
500 views

1 answer

0 votes
Charles Wells
Charles Wells
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
October 26, 2014

Because specific daily hours can't be set for days marked as "holidays", one option would be to create a custom calendar for this week. You can then specify the exact hours to track SLAs for each day. You can edit the SLA and switch to this calendar for this week. Afterwards, you can switch back to your former calendar. 

More about creating SLAs and Calendars.

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events