Recommendations to allow users to file requests

[Jeffrey Vargas]

We occasionally get requests from our users for some pretty common task that often come over e-mail. We'd like to give them a standardized form that they can use to enter these requests so that they're stored centrally and contain all of the relevant data that we need. Rather than building them a Google Doc/form, we want to build them a form that can be submitted into Jira so that we can track the progress of fulfilling the request.

[Susan Hauth _Jira Queen_]

Hi Jeffrey,

Take a look at this add-on: Proforma

https://marketplace.atlassian.com/apps/1215833/proforma-forms-custom-fields-for-jira?hosting=cloud&tab=overview

It might meet that requirement.

Susan