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Receiving notification emails for the tickets created via email

Aaron Baldwin
Aaron Baldwin
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August 21, 2017

All email settings (Office 365) tested and working.

Inbound emails processed and issues raised.

No outbound emails. For example, reporter not getting "request received" email.

What have i missed?

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Susan Hauth _Jira Queen_
Susan Hauth _Jira Queen_
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August 21, 2017

Customer Notifications?  Are they all enabled?

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Aaron Baldwin
Aaron Baldwin
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August 24, 2017

They are however we have just moved everything to a new server and inbound has stopped working. One step forward, two back. Will come back when i have recovered lost ground :)

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