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Possible to create and hide fields on a next gen project

Hoc
Hoc July 1, 2021

Hello,

 

Is it possible to create a field so that I can use for automation but hide it completely from the agent view and customer view?

 

This is for a next-gen project.

 

Thank you!

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Jack Brickey
Jack Brickey
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July 2, 2021

Not in TMP (next-gen).

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