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Populate fields based on data from external database (Peoplesoft)

Edited
raj-kumar2
raj-kumar2 Sep 05, 2019

Hi,

We have a requirement where suppose if a user opens the create form and enters employee or Email id, based on that Emp. Id it should auto populate other fields like User's full name, Department, manager detail etc. Data is there is our PeopleSoft Directory.

Is it possible to setup something like this?

 

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Laura Campbell _Elements_
Laura Campbell _Elements_
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Sep 06, 2019

Hi Raj,

 

Could you provide some more details about your needs? The create form is with Jira Service Desk or do you mean the "Create" button for Jira? Are you working on server/data center or cloud?

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