You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hello,
How to grant rights to a certain customer so that he can modify the status of the tickets workflow in portal ?
It's possible ?
If yes, how to do it ?
thanks in advance,
regards
Hi @KDSI Sàrl
On your transition, you have a checkbox called 'Show transition in the customer portal'.
When the transition goes to a 'Done' status category, you can set the resolution as well.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.