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Not Created service desk queues in my service desk project

Nagaraju Reddy January 5, 2018

Hi team,

I am created one Service desk project in my instance.

I am not able to create queues in my project, When I am click on "create anew queues" nothing will happen.

Capture.PNG

please help me on this 

 

 

2 answers

0 votes
Deleted user June 19, 2018
0 votes
Nic Brough -Adaptavist-
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January 5, 2018

Does the link literally do nothing?  There's no change or popup in the screen?  What does the browser say the link behind the button is (hover over it for a few seconds to see where it goes)

Nagaraju Reddy January 5, 2018

Hi Nic

Yes when I am Click on create new Queues there is nothing showing but the browser link will change.d

before click its shows: http://jira.fitchratings.com/projects/DS/queues

When I am click on create new queues the browser change to 

http://jira.fitchratings.com/projects/DS/queues/custom/new

but there is no change on screen and there is no popup in the screen.

Nagaraju Reddy January 8, 2018

Hii I am waiting for some one help on this 

Nic Brough -Adaptavist-
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January 9, 2018

Could you try another browser?

Also, can you read the logs to see if anything goes into them when you click?

Nagaraju Reddy January 9, 2018

I tried another browser also but there is no change on screen and there is no popup in the screen.

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