Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage
Highlighted

No group participants for Service Desk and organizations are manual upkeep. Edited

I am running the latest version of service desk in production for the last week or so.  Most of it's going well, but something I overlooked in testing was the inability of customers to add JIRA groups to the participants section, which is very annoying when people want to keep others in the loop and not have to add each individual.  

"organizations" sort of work like groups, but it's all manual.  Somebody joins the company, I have to manually add them to the organization.  It would be SOOOO much better if you could add groups here or elsewhere.  My jira groups come from the directory server so it's very easy to maintain.  Just nothing about that translates to SD.

Anyone else come accross this or know if something is on the horizon?  

Thanks, 

0 comments

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Jira Service Management

Announcing Jira Service Management!

Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...

1,465 views 17 33
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you