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New automation seems to not check HTML informtion in description field Edited



We are trying to convert the legacy automation rules to the new automation rules but we run into some problems.

With legacy automation we used the id tag in the html of the discription field as seen below. It seems like this does not work anymore with the new automation. Am I right to assume this? Does the new automation not check the html?


2021-06-01 15_09_22-[CT-4665] AlienVault Alarm [Alarm - User account locked multiple times] (Priorit.png


This one works(Legacy automation):

2021-06-01 15_14_40-CyberTiger - Details - Service project - Data4 CyberTiger SOC.png

This one doesn't work(New automation):

2021-06-01 15_15_03-Settings - Data4 CyberTiger SOC.png


If any more information is needed please ask me.

1 answer

0 votes
Sherry Goyal Atlassian Team Jun 01, 2021


New automation doesn't looks at html tags or ids. It will only look into actual description field content to apply operators.

You can read more on conditions here.



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