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Need help with the user portal and permission to submit a ticket.

pv
pv October 25, 2014

Hello,

I just installed a free version of JIRA Service desk, and create a user. After the user log in  there is no 

place for the user to submit a Request. when I log in as the administrator I was able to submit a ticket through the customer Portal.

How do I configure the Service desk page so the user can submit a ticket?

 

Thanks in advance,

 

pv

 

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Geert_Graat
Geert Graat
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October 26, 2014

Hi,

Have a look at the documentation.

Regards,

Geert

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Nathan Moyal
Nathan Moyal
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October 15, 2016

Same question. The link for "documentation" is no longer there. Is there a better link?

 

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