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Multiple approvers, one approval needed

Hello All,

We have an approval step in our JIRA Service Desk project, we need to have multiple approvers but we need anyone approval to move the workflow forward. Currently the ticket pends waiting for all approvers to approve before the workflow continues. Any ideas??

1 answer

1 accepted

2 votes
Answer accepted

Hi @Yolanda Castillo ,

This is an option in the workflow that belongs to your JSD project. Click on the status with the approval, and then 'Configure'. Here you can choose how approvals should behave.


@Michael Andolfatto Thank you so much!! If it was snake it would have bitten me. I am not the main project owner but I will get with the person who is and get this setup!! :)

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