I'm livid and dumbfounded. I had just finished a comment to be posted to our Jira server, but I pressed some button (back maybe?) and I got a very helpful message saying something to the effect that I'm going to lose my changes. I thought, "Whew! That was close." and pressed the Cancel button. What happened next almost killed me. The ticket disappeared and ALL MY WORK DISAPPEARED!! Turned out, I was logged out of the system, thought this wasn't immediately evident as all I saw was the top Jira bar. Opening up another Jira window asked for my credentials, so that is how I know I was logged out.
How many other customers have done this? I can't be alone in this. I have had this happen before, but it was minor in comparison, and it was me just clicking on the Add button.
Please, please, PLEASE!! I implore you, please!! Fix the system so that posts are not lost when reauthentication is required. I spent hours, starting yesterday, writing up information to share with my team regarding the ticket and now I'm back at square one, having to remember everything that I wrote.
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