Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Linked Issues in Services Object not appearing

Angelbert Palad
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 25, 2024

When creating an incident for a service by populating the 'Affected Services' field, the issue or ticket does not show in the 'Linked Issues' section of the Services object.

 

Thus I cannot make the AQL connectedTickets() work for my automation.

 

Any idea?

1 answer

0 votes
Scott Bickerton March 28, 2024

Are your incidents open (unresolved) when you are looking at the Services object?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events