Jira service desk: user's comments that were added via email are not visible on Customer portal
Tatiana Chiter
I'm New Here 
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
When customer replies on notification via email, comment is added to the jira ticket view, but it isn't visible on customer portal. Is there way to make it visible on both ticket and portal view? see the screenshots
----------------------------------------------------------------------
