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Jira not working

amirtharajan
amirtharajan
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June 28, 2018

Says user has reached too many request and shows a popup saying we are not able to refresh the side bar.

And we are not able to use the search bar too.

What can i do when i face this issue ?

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Sander Hollebrand
Sander Hollebrand
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June 28, 2018

Hi,

We are experiencing the same issue with Jira Service Desk.

Some users cannot see the jira servicedesk queues and when you look at the network tab of the web developer tools you see a HTTP 429 - Too many requests error.

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amirtharajan
amirtharajan
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June 28, 2018

yeah i saw the same response when i faced it.

Now jira is back to normal (Y)

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Paulo Alves
Paulo Alves June 28, 2018

Hi,

Are you using any add-on that loads information on that screen? Usually I got this error when I perform ~50 requests at the same time.
May be it was a temporary problem...

Kind regards,
Paulo Alves.

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