Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Service Desk Integration with Azure Devops

Hi,

Thank you for your time.

Please can anyone advise JIRA Service Desk integrates with Azure Devops Services (not Azure Devops Server). 

I would like to see if JIRA is the product for us whereby customers can log into an external page and submit a ticket that based on business rules will log a work item in Azure, and then allow the customer to view the progress of his ticket. So would basically require sync between Azure and JIRA.

I've attempted to do the integration with the market place tool TFS4JIRA which states intergration with Azure Devops but have had no luck thus far.

Thank you for any feedback.

1 answer

I am also looking to do this.  Did you ever find a way to provide this integration?

No sorry Gregory .. they closed my ticket "Timed Out" without consulting or giving any info to me. And since then I've been unable to get any info from them.

Was there any response to this? We have Jira Service Desk and I'd like to integrate that with our Azure Boards.

using the TFS4JIRA Azure DevOps Integration in the marketplace.  It works pretty well with one project.  

 

https://marketplace.atlassian.com/apps/42296/tfs4jira-azure-devops-integration?hosting=cloud&tab=overview

Like Malcolm Sheridan likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

173 views 0 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you