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JIra service desk and Jira Software

Matthew Metzger
Matthew Metzger March 12, 2018

Can you upgrade Service Desk only without upgrading JIRA CORE?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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March 12, 2018

Sometimes.  A version of Service Desk may work with a range of versions of Jira Core.

Check under "manage applications" and you'll see if you can upgrade there.

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Matthew Metzger
Matthew Metzger March 12, 2018

Thanks Nic.  We were able to update in our test environment successfully.  With licensing only needed for Service Desk, Core, or Software, I am wondering how many upgrades you can go without needing to upgrade Core.  And, can you update Core without licensing?

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