Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

JETI Cloud - how to insert portal URL for issue key

Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
March 11, 2021

I'm tying to determine how to insert the issue.key for the portal URL into my email templates. If I simply use the "field picker" the Issue Key will resolve to the baseURL. The documentation is sorely lacking for cloud IMO. The online doc support doesn't allow filtering by cloud so I end up w/ Server docs most of the time to boot. :-(

I have found this and it is close - #renderLinkToPortalRequest($linkText) which yields the default text of "view portal" but I want it to go directly to the specific issue.

Answer
Watch
Like Be the first to like this
465 views

0 answers

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events

    See all events