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Is it possible to change the "intro message" in your portal when you use knowledge base?

We would like to be able to change the message text LEARN MORE ABOUT.   Is that possible???   I've searched articles but haven't found anything specific to this.   Thanks

Screen Shot 2022-04-29 at 12.02.51 PM.png

1 answer

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Answer accepted

@Gail Boozer 

Hi Gail:

I believe this is something that would require Atlassian Support Team's assistance to customize "Learning more about" text.  This is something that we don't have a way to change it via the JSM configuration UIs.

I would recommend you to submit a request to https://support.atlassian.com.  I am interested in their response.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Thanks Joseph.   I will do that and let you know my outcome.

@Joseph Chung Yin 

Answer:

 

Although I wish I had something to provide you with, at the moment it is not possible to customize the message "Learn more about". We do have a feature request suggesting the implementation of such ability:

In line with our feature request policy, we'd suggest you vote for it as well as set yourself as a watcher in order to hear about updates on the development cycle. I also went ahead and linked to this ticket in a private comment to provide more visibility on the feature request.

@Gail Boozer -

Thanks for your update.  I have added myself as watchers of those two requests.

Best, Joseph

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