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Insight atributes to be shown on the JSD portal

Hello,

 

I would like to kindly ask for information, whether after selection of CI in insight custom field could be somehow shown all or selected attributes on the ticket itself.

 

If customer select the CI. it is visible on the ticket, but I was not able to find any settings how to show attributes of the selected CI.

Can someone advice some easy solution? Or is it necessary to create referenced CF to show info on ticket?

 

Customer definitely do not want to select more than 1 CF object :/

 

Thanks

Jan

 

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