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Insight Post-Function still linked to old Insight Application

Jeffrey Saunders
Jeffrey Saunders June 9, 2021

The "Insight Post-Function" doesn't seem to link to the Insight built in to Jira Service Management. Is this no longer an option for Insight in workflows?

Post-Action-Inactive.JPG

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Alex van Vucht (GLiNTECH)
Alex van Vucht (GLiNTECH)
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June 10, 2021

That's correct, to automated the new Atlassian-owned Insight, use Project Automation. There are new actions for creating and editing Insight objects and custom fields.

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