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Hello Every one
I am new at JIRA so i have some questions i hope that someone will answer them
1- is there live agent support to chat wih anytime ?
2-does JIra service desk support Android and IOS with all web features ?
3-does Jira support SMS Integraion ?
4-Does Jira support Arabic language ?
5-What is an agent in Pricing modal ?
6-Does Jira support notification for every new event , case , so on ?
7-Does Jira support provide service / case Evaluation form for the one who submit the case ?
8-Does Jira support create invoices based on cases
thanks in Advance and i am really appreciate for your response
Thanks for your response
regarding to point 7 i mean when a customer submit a request to help desk and when the help desk response to it with a bad response and the customer want to evaluate his response is that available ??
There are a few things you can consider for #7: