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Good morning
Please could you tell me how I would have to configure the notifications to the client so that the resolution email includes the resolution text (as a comment) indicated by the technician?
Thank you
@david.martinez.lopez We are not getting the resolution details in our resolved email either. Did you ever get this fixed?
Hello, finally and without intervention, the problem has not recurred.
Thank you very much for your attention.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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