We've recently split our MS Teams from a single tenant to multiple tenants.
When we try to integrate our OpsGenie to the original MS Teams tenant, we get an error message that it is already connected to a different JSM site.
We are not sure which of the 3 other sites are connected to that original tenant.
Where can I see which JSM site is connected to which MS Teams tenant?
Is it visible from the MS Teams side?
@Nita VanTil Why don't you just disconnect and reconnect it? https://support.atlassian.com/jira-service-management-cloud/docs/connect-microsoft-teams-to-your-service-project/
Would love to - but the owner of the JSM site that is connected to our tenant won't.
JSM MS
X Y
Y out of luck
I don't own X.
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Thanks, @Brant Schroeder -
We were able (after some escalation) to get the other instance to disconnect. All is well now! Thank you for responding!
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