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Identify Integrated MS Teams Tenant

We've recently split our MS Teams from a single tenant to multiple tenants.
When we try to integrate our OpsGenie to the original MS Teams tenant, we get an error message that it is already connected to a different JSM site.
We are not sure which of the 3 other sites are connected to that original tenant.

Where can I see which JSM site is connected to which MS Teams tenant?

Is it visible from the MS Teams side?

Accepted answers

Brant Schroeder

@Nita VanTil Why don't you just disconnect and reconnect it? https://support.atlassian.com/jira-service-management-cloud/docs/connect-microsoft-teams-to-your-service-project/

All comments

Brant Schroeder

@Nita VanTil Why don't you just disconnect and reconnect it? https://support.atlassian.com/jira-service-management-cloud/docs/connect-microsoft-teams-to-your-service-project/

Would love to - but the owner of the JSM site that is connected to our tenant won't.

JSM MS
X Y
Y out of luck

I don't own X.

Brant Schroeder

@Nita VanTil I am not sure that there is any way to correct this then.

Thanks, @Brant Schroeder -
We were able (after some escalation) to get the other instance to disconnect. All is well now! Thank you for responding!

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