Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Hello Colleagues,


I want a ivr(automated) call to particular mobile number when i received high priority incident/service request in jira service desk

Can anyone help how to config asap

i need to choose ticketing tool with future asap befor feb 3 2019



Sriramjee Alluri

1 comment

let me know is it possible to trigger a phone call for specific tickets in jira service desk

I saw an add-on where you could send a text message, will this work?


Log in or Sign up to comment
Community showcase
Published in Jira Service Management

Coming Soon: Insight Changing to Assets

The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...

350 views 3 11
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you