I need to know that how long time did u spend to time for solved the issue,

i need to know something like average issue resolution time

Wold you give me some comment ?

read to that

thank you ~

2 answers

1 vote

You can use standard JIRA functionality for this type of reports. For instance

Hope this helps,

Francis

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0 votes

If you configure an SLA, or use the default Time to Resolution SLA, you can create a report that accumulates the average.

Create a new report and when adding the series, select this from the drop down (or your own SLA):

image2014-11-26 16:38:18.png

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