Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,463,771
Community Members
 
Community Events
176
Community Groups

How would I go about creating report/dashboard

Hello,

How would I go about creating a report and/or dashboard to show how many tickets are coming in on per day, per week, etc... and then how many are we closing per day/ per week, etc..?

1 answer

1 accepted

2 votes
Answer accepted
Rilwan Ahmed Community Leader Dec 08, 2022

Hi @Kevin Jicha ,

You can make use of Created Vs Resolved. This is present in JSM reports as well as in dashboard gadgets. 

How can you show it for all projects with a certain project category?

Rilwan Ahmed Community Leader Dec 08, 2022

Hi @Kevin Jicha ,

If you need for different projects category, then make use of a dashboard gadget.

1. Create a filter and save, Example JQL: projectType = service_desk

2.Add "Created Vs Resolved gadget" to the dashboard and select the saved filter in the gadget configuration. 

Thank you, that seems to have worked.

Like Rilwan Ahmed likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events