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If any field on the main issue from HR service desk is updated, I want the automation to automatically the same field on any linked issues.
Is this possible to do in one automation.
I know that I can choose to update field by field, but I'm looking for the easiest way...
Hi @Aileen ,
When you use the 'Edit Issue' action in your automation rule, you can select to edit multiple fields in 1 step.
Best regards,
Kris
Thank you, Kris!
I'm going to test that out and see if it works for my scenario :)
Appreciate your response!
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