When an issue is created I would like to update some Insight object's attributes. I tried a few solutions but every time I got a "No issues were found, stopping the rule" message.
Hi @Petar Milavić ,
Is the use of a Insight Post Function, 'Set the value of an object attribute with a predefined value' , an option?
Hey @Petar Milavić ,
As you are on Cloud you should be able to use the build in automation which as an "edit object" action which will interact with an Insight object.
Could you post how you currently have the rule set up? maybe it's something small that can be fixed before we think of a whole new implemenation.
Could you remove the double quotes " " arround "Name"? I know Insight is really picky about syntax and for me that gives an invalid syntax.
Have you tried clicking the "validate syntax" button?
The rule is triggering but the result of the lookupObjects seems to return nothing. Hence we have to make sure that the IQL is correct.
You can also copy it in to the Advanced search bar in Insight for that objecttype to validate the outcome.
Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events