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How to update Insight attribute when issue is created?

When an issue is created I would like to update some Insight object's attributes. I tried a few solutions but every time I got a "No issues were found, stopping the rule" message.



2 answers

Hi @Petar Milavić ,

Is the use of a Insight Post Function, 'Set the value of an object attribute with a predefined value' , an option?



Regards, Marco 

Hi @Marco Brundel ,

The workflow post-change functions list doesn't have the "Onsight Post-change" option in Jira Cloud.

I think that option is viable for the Server version.



0 votes
Dirk Ronsmans Community Leader Dec 15, 2021

Hey @Petar Milavić ,

As you are on Cloud you should be able to use the build in automation which as an "edit object" action which will interact with an Insight object.

Could you post how you currently have the rule set up? maybe it's something small that can be fixed before we think of a whole new implemenation.

Hi @Dirk Ronsmans ,

I tried use the automation:


It seems that issue triggers don't work with Edit Object action.

Do you have any other ideas?

Thanks in advance,



@Petar Milavić ,

Could you remove the double quotes " " arround "Name"? I know Insight is really picky about syntax and for me that gives an invalid syntax.

Have you tried clicking the "validate syntax" button?

The rule is triggering but the result of the lookupObjects seems to return nothing. Hence we have to make sure that the IQL is correct. 

You can also copy it in to the Advanced search bar in Insight for that objecttype to validate the outcome.

Like Marco Brundel likes this

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