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How to set default option for Piority

robin.zhang April 10, 2023

Hi Team,

I want to set default option for priority at portal,but how to do that ,thanks!

Now default is “High”,I want to change to medium

image.png

 

1 answer

1 accepted

4 votes
Answer accepted
Jared Kells April 10, 2023

To change the default you need to go into Jira Settings and look for "Priorities" under "Issue Attributes"

Here you can choose which Priority is the default:
priorities.png

This is a global setting but I'm pretty sure it will apply to the service desk portal.

robin.zhang April 10, 2023

Hi Jared,

Thanks for your reply. It works. Thank you very much!

Like Jared Kells likes this

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