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Hello @Sargis Ghukasyan,
Welcome to the Atlassian Community!
When it comes to bulk changes on a ticket, it’s possible to add internal comments.
Please, go to Filters > Advanced search and filter the desired tickets. On the top right, click on … > Bulk change > Select the tickets > Next > Edit and select “Change comment” and select “Internal comment” > Next > Confirm > Acknowledge.
If you don't see this option, please, reach out to your Jira administrator for them to check the permissions (Cog icon > System > Global permissions > Make bulk changes).
Kind regards,
Angélica
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