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How to make an insight field value as watcher

karim.belhadj
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September 4, 2022

Hi team ,

Im using insight field , this field contains Many email addresses , i need to put these email addresses as watcher on tickets .

So i create an automation rule .
See screenshot for automation rule and error and customer request portal .

Did i miss something ?

 

automation error.pngauytomation rule.pngcustomer portal.png

Best Regards
Karim

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