I would like an OpsGenie incident to be automatically created when a JSM incident (submitted via a service portal request) is created with a certain priority level, or based on some other filter condition.
I cannot find an automation that allows me to do this. Have any of you configured this?
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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