You wouldn't normally create sub-tasks under service requests, but when you do, you should be working with them within the issue. Sub-tasks are not independent items, they are a part of their parent issue.
There's no need for them in the queue, they're part of the parent issue (which does go into the queue)
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event