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How do use Request Type Option IDs in a Workflow Condition?

Sheri Larsen
Sheri Larsen Apr 14, 2023

I started with comparing Strings, but it seems there is actually and option ID behind the scenes.  I figured out the option IDs of the request types (31, 32, 33, 34, ...) but the workflow is still not working when I compare are option id.  What am I doing wrong?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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Apr 15, 2023

What app are you using to do this comparison?  (Which app?  As Jira doesn't have native comparisons like this)

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Sheri Larsen
Sheri Larsen Apr 14, 2023

Instead, I assigned different Issues Types to each Request Type and tried to use them as conditions.  But it didn't work either.  

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