Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Sign up for free Log in
Atlassian Community Hero Image Collage

How do other companies follow up on customer satisfaction feedback?

Tamara Voss
Tamara Voss Sep 12, 2019

Hi,

our company is using Jira Service Desk Cloud version since a little more than a week now and we are wondering how other companies follow up on customer satisfaction feedback. On average we are at 4.8, but we want to follow up on the few that gave us bad ratings. How do you keep track on what you did about a bad feedback?

Any hint would be very appreciated!

Regards,

Tamara

Comment
Watch
Like Be the first to like this
235 views

0 comments

Comment

Log in or Sign up to comment
Jira Service Desk
Jira Service Management
TAGS
Community showcase
Bridget
Bridget
Published in Jira Service Management

Atlympic Event: Jira Service Managemnt

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

155 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you