How do I update the name of a customer contact from their email address

[Deirdre Carr]

I know that I have done this previously but I am having difficulty finding the option to update a customer's email address to their full name once I have added them as a 'customer' . Has it moved?

[Bruna Silva]

Hello @Deirdre Carr,

Thank you for reaching out to Atlassian Community!

Just to ensure we are on the same page, apparently, you would like to edit the full name of a portal-only customer account. Is that correct?

If that's the case, allow me to share with you a document that contains the necessary steps to achieve it:

• Edit name for portal-only customers

Please note that the steps are different depending on your user management experience.

If you have any other questions regarding this matter, please let us know.

Regards,
Bruna