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How do I set up auto assign for specific users by name?

Jeffrey Rowland
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June 7, 2024

I am looking to assign newly created issues to specific people in the team based on issue type, I have the rest of the rule working but am not sure how to format the "Then" portion to pick out specific people rather than initiator or the basic assignee options. 

 

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Vishal
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June 7, 2024

Hi @Jeffrey Rowland 

In "Select a user" field if you start typing the user name they should appear & you can set the user as assignee.

Jeffrey Rowland
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 7, 2024

Nothing is coming up as I do that, and if I try to just input just a name the rule does not work

Vishal
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June 10, 2024

Hi @Jeffrey Rowland 

How about rather than using assign issue, use edit issue action item & then edit assignee field ? Try if this works.

If not you may want to check, how the users appear in your jira & use same naming convention to find them.

Hope it works.

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