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How do I edit the default Welcome Message being sent for New Customers

Mohammed Imad
Mohammed Imad
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August 9, 2017

I am testing the portal and adding a new customer. I have notice that the email received by the customer is very plain. I would need to edit it. Please let me know how. 

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Jack Brickey
Jack Brickey
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August 9, 2017

this is not available. you can edit other email notifications - https://confluence.atlassian.com/servicedeskcloud/blog/2016/09/customize-the-notifications-you-send-to-your-customers

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SD Admin
SD Admin
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March 27, 2018

Such a shame. The invite looks awful. Should consider include this as customize option in future. Thanks

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