How can we map priority matrix?

[Rupali Mohanty]

Mapping of Priority matrix in JSM.

How can we map priority matrix

[Asha Goyal · Accepted solution]

Hello @Rupali Mohanty 

Here is the very good Doc which will guide you to set with the help of Workflow:

https://support.atlassian.com/jira-service-management-cloud/docs/how-do-i-create-a-matrix-using-impact-and-urgency-values/

One more with the help of Automation:

https://blog.deiser.com/en/create-a-prioritization-matrix-in-jira-service-management-cloud

Kindly vote and Accept if this helps.

Thanks

Asha

[Rupali Mohanty]

Hi Asha thank you for your ask. I know we can create priority matrix. Can we map the priority matrix

[Asha Goyal]

Hello @Rupali Mohanty 

Unfortunetly, for further setup, you need to go for the marketplace plugin.

Thanks

Asha