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How can I restrict the amount of data being exported to Excel from one Jira service desk request.

Sergei Drew November 3, 2023

I am creating a travel request form. In the form there is the option to enter the data for Accommodation, Flights, Airport parking, Taxis, Trains and Car hire. However the only data I'd need to export is Flights, Taxis and Accommodation. Is it possible to only Export those 3 items from the Form regardless if the other items are filled out? At the moment the Export gives me all the data values even if they're not filled in. 

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Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 3, 2023

@Sergei Drew -

Welcome to the community.  If you are exporting data from JSM using JQL search, then you can control what column(s) that you want to display against the search results.

Once you selected the columns that you want to be displayed, then you can click on Export and select "Export Excel CSV (filter fields)" export option.  You will see that your CSV file will only contain the fields (columns) that you wanted.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

Sergei Drew November 3, 2023

I can filter by columns but what about the data inside a form? I cant seem to narrow down the data that's included in that. 

Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 3, 2023

@Sergei Drew -

It is my understanding for "FORMS" setup, it is not possible at this time.  I would recommend you contact Atlassian Support (https://support.atlassian.com) for additional support on your ask.

Best, Joseph

Like Sergei Drew likes this
Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 3, 2023

@Sergei Drew -

If my suggestions helped you, please click on "Accept answer" when you have a chance, so others with similar asks will see this post as an answered one.

Best, Joseph

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