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How can I migrate ticket to new workflow?

We'd like to Migrate the existing IR ticket to the new workflow.

1 answer

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Ankit Srivastava
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Jan 24, 2023

Hi @SBACTL_JRFontanilla 

Hope you are doing well.

Sorry if I misunderstood your concern.

1. If you already have a new workflow and you want to apply on your existing project:
Please  follow the below document: 


2.  If you doesn't  want to affect the current project then you need to make a copy  of your existing workflow scheme or create new one and associate workflow with issue types and then use it.
   To associate the workflow:  You need to logged IN as JIRA admin:
Go To  Admin button (gear icon)  > Issues >  Workflow schemes ,   it will  be under  inactive click  the arrow, there you can associate issue type with workflow which you recently added by "Editing" or creating in the  scheme.

Note: But it will impact other associated project also.

Hope this will help.


@Ankit Srivastava I Will consolidate this with my team. Thank you.

Like Ankit Srivastava likes this

Old tickets remain with old workflow. How do I reprocess some tickets to be applied the new workflow version?

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