Welcome to the community. In JSM, each queue is based on specific JQL (click on edit on specific queue to obtain the JQL setup).
Once you obtain the JQL setup, then you can use it in Filters>Advanced issue search to obtain your issue results. Don't forget to add in the additional criteria "project = <JSM project key>" in your JQL. From the search UI, you can export the results for reporting (located at the upper right of your window) by clicking the "Export" option.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...
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