How can I create dynamic forms using Jira service desk?

[Pavithra Kandula]

Want to know how can I create dynamic forms using Jira service desk, my requirement is I want to drag and drop input fields into a form like Text field, Radio Button, File uploads etc

[Sayed Bares _ServiceRocket_]

@Pavithra Kandula welcome to the Atlassian community!

To create forms you can refer to Create or edit a form article, and these are the types of fields available in forms. If you would like to show/hide fields based on different fields then use sections.

[Pavithra Kandula]

Thank you Sayed!

The link that you suggested was helpful, thank you so much!

[Dave Rosenlund _Trundl_]

Welcome to the community, @Pavithra Kandula  👋

There is no drag-and-drop support; otherwise, you can do everything you describe. Maybe this YouTube video will help you get started.

Best,

-dave

[Pavithra Kandula]

Thank you Dave!

The video is really helpful, I currently have access to Software Project but ideally the The 'Forms' functionality is only available for Service Management projects.

So I am checking with my team about how do I get access to the Service Management project. Post getting access I will explore creation of forms.

Thank you so much!

[Pavithra Kandula]

I also wanted to know if there are any APIs or Webhooks that might be used to fetch the form data and form responses? Is there a provision for that in Jira forms..